If you’re trying to sign in to Amazon Prime Video on your TV and the activation code isn’t working, you’re not alone.This usually happens because the code expired, wasn’t entered correctly, or didn’t sync with your account.The good news? In most cases, it’s fixed within a few minutes. Let’s go through it calmly, step by step.
To activate Amazon Prime Video, open the app on your TV to get a 6–8 digit code. Visit amazon.com/mytv on a browser, sign in to your account, and enter the code to link your device instantly.
Once a code fails, it won’t work again.
Open the Prime Video app on your TV
Select “Sign In”
Choose “Register on the Amazon website”
Wait for a new code to appear
Keep this screen open.
This is a silent killer.
“Sign in” to the Amazon account that has Prime Video
“Verify” your Prime membership is active
Then “submit” the code again
Wrong account = guaranteed failure.
Many people have more than one Amazon account.
To avoid issues:
Log out of Amazon in your browser
Log back in with the account that has Prime Video access
Then enter the new code
This step alone fixes many activation problems.
Older app versions may not accept new codes.
Open your TV’s app store
Update the Prime Video app
Relaunch it and select “Sign In”
If updating isn’t available, reinstalling the app can help.
Activation needs a stable connection.
Restart your Wi-Fi router
Reconnect your TV to the network
Avoid switching networks during activation
Avoid these common errors:
Reusing expired activation codes
Entering the code too slowly
Using different Amazon accounts on TV and phone
Leaving VPN enabled
Ignoring Prime Video app updates
Fixing these alone solves most activation failures.
Prime Video code not working is usually temporary
Always generate a fresh activation code
Use primevideo.com/mytv on a phone or PC
Restart, update, and retry in the correct order
Disable VPNs and confirm account matching