If Prime Video is asking you to visit PrimeVideo.com/MyTV and enter a code, you are stuck at the activation screen.
Your TV app cannot sign in by itself and needs to be linked to your Amazon account.
This guide shows the exact steps to activate Prime Video MyTV and start streaming on your TV.
Open the Prime Video app on your TV to get the 6–8 digit activation code. Next, go to PrimeVideo.com/MyTV on your phone or computer, sign in to your Amazon account, and enter the code to quickly link and activate your TV.
Turn on your Smart TV or streaming device (such as Roku, Fire Stick, Apple TV, Xbox, PlayStation, or Samsung/LG Smart TVs)
Entering the code on Google instead of the official Prime Video activation page
Using an expired code (Prime Video codes refresh after a short time)
Typing the activation code with spaces or wrong characters
Logging into the wrong Amazon account (not the one with Prime Video access)
Using a VPN during activation, which can block verification
Closing the Prime Video app on your TV before confirming sign-in on your phone or computer
Activating Amazon Prime Video on a Smart TV or streaming device doesn’t always go perfectly—and that’s normal.
If your Amazon MyTV activation code is not showing, has expired, or amazon.com/mytv is not working, don’t panic. These are common issues, and most of them are easy to fix in a few minutes.
Instead of guessing or retrying randomly, follow the right solution based on your problem.
When you open Prime Video on your TV and choose Sign In, a unique activation code appears on the screen. Using your phone, tablet, or computer, visit the official Prime Video activation page, sign in to your Amazon account, and enter the code exactly as shown. Once submitted, your TV will refresh automatically and complete the setup.
Prime Video activation codes are temporary and usually remain valid for only a few minutes. If the code times out before you enter it, simply reopen or refresh the Prime Video app on your TV to generate a new one.
Yes, it’s possible in many cases. If your TV supports HDMI-CEC or a mobile control feature, you can use a smartphone remote app or the physical buttons on your TV to navigate to the Prime Video sign-in screen and generate the activation code.
If Prime Video keeps returning to the activation screen, the code may have expired, wasn’t confirmed properly, or the wrong Amazon account was used during sign-in. Generate a fresh code and complete the login process without closing the TV app.
Yes, that’s actually how the process is designed to work. Keep the Prime Video app open on your TV, then use your phone’s web browser to enter the activation code and sign in to your Amazon account. The TV will update automatically once the connection is successful.

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